On a daily basis, Securus Technologies receives calls to several of their headquarters. These calls are from customers who want to thank them for their awesome technology. Mostly, these are relatives or friends of incarcerated individuals. However, many times inmates themselves call. They actually use their phone time to call Securus Technologies and thank them for the technology that is making their lives so much simpler.
In addition to these phone calls, Securus Technologies was recently featured in a national newspaper. This newspaper featured actual customers of Securus Technologies testifying to their satisfaction of Securus products. One customer stated that this is a dream come true due to a family member being in prison hours away. Another customer talked about how Securus Technologies has exceptional customer service for people of all languages. This national newspaper listed Securus Technologies as the company with the most satisfied customers for the year 2017.
Securus Technologies is planning to extend their technology even further over the next few months. They are now working with a team of engineers to create new technology that will surpass what they have originally created. New technology is said to be introduced at the beginning of the new year.
It is personally heartbreaking when a popular company acts in a way that demeans its integrity. Take for instance the wrongdoings of GTL, after they were exposed. Releases in the previous months by Securus has shown several wrong doings performed by the company. Securus is set to release information about several other wrongdoings by the company. What this shows is that at least something is being done to address issues facing GTL. However, when it comes to the business world and justice, the correction industry seems to have a long way to go as it seems most of the companies here are dishonest.
Securus Technologies has remained a top brand in offering services and products that improve communication within the correction and law enforcement industry. Inmates no longer have to be visited by the friends and loved ones for communication. They could simply use phone services and talk to other inmates through devices installed in the prison facility. They could additionally learn several other things from the critical devices that help them connect better with the outside world. More information about Securus Technologies can be found in their BBB profile.
The findings by Securus about GTL provide evidence of integrity and wrongdoings in the correction facilities. The CEO of Securus Technologies stated in a recent interview that he loves his nature of work in the correction industry and the community around it. GTL releasing false information about Securus Company offends the Securus and the community they serve. He went ahead to not that the GTL have acted way below the integrity line. Richard A. Smith, the CEO of Securus Technologies stated that even though the company is there to make profits, it puts customer care above all its other needs. The company stated that the recent findings of GTL is just the beginning, the company is set to release additional information concerning malpractices by GTL.
Learn more at wikipedia.org about Securus.
The Securus company has offered free phone calls to people in jails in Louisiana because of the flooding that is happening there. They want to be sure that the state of Louisiana gets a service that helps, and they want people who are in jails in Louisiana to be found. I have made a couple calls down there because of my cousin who I thought had been arrested, and Securus helped me find him.
They still have the calling program ready to go, and they are able to use the video cameras that have been put in based on the technology that Securus wants to use. They believe that they can help people get in touch with loved ones so that they know they are safe. It is hard to get to parts of Louisiana because of the way the floods have happened, but people can call with Securus to be sure that they know where their loved ones are.
I have called a couple times using my phone, and I can see what is going on in the jail because I am on the video calling feature. Video calling is a lot easier than a regular phone call, and I am glad that I have this option with Securus. They have made it easy for me to check in with a cousin who got arrested in the looting, and they have given us an app that anyone can use. I taught a few other people in the family how to use this app, and they have called, too. I think that it is a good public service for the people at Securus to help us make free phone calls to Louisiana jails because of the flooding, and I know that it makes more sense for us to call just to be sure.